Returns & Exchanges

RETAIL CUSTOMERS:

Returns: 

ALL ITEMS MUST HAVE ORIGINAL TAGS AND PACKAGING.

Returns must be made within 7 business days of receiving your package.for most items in new condition.  All returns will be issued a store credit.  

 -Items must be unwashed, unworn and unaltered, have no makeup stains, deodorant stains, or animal hair to return.  

-ALL ITEMS MUST HAVE ORIGINAL TAGS AND PACKAGING.  If the tags are removed, you will not be able to return the item.  

-Sale items(items under the sale section of the website), discount promo code 30% or higher, flash sales, gift cards, subscription group sales, bras, accessories and swimwear are non-returnable and non-refundable.  Large holiday sales are FINAL SALE, regardless of the discount code.  If you do NOT follow the proper care listed on the garment when laundering, the item will not be replaced if damaged.  If an item states it needs to be hand washed, dry clean, or any other special instructions, you MUST do that for the item to hold up properly. ALL BLACK FRIDAY/CYBER MONDAY SALES, MEMORIAL DAY,  OR ANY OTHER MAJOR HOLIDAY SALE ARE FINAL SALE, NO MATTER THE DISCOUNT PERCENTAGE. 

-Once items are received, we will process your return within 10 business days and issue your store credit minus the original shipping fees. 


If you return an item that is NOT ELIGIBLE there will be a $9.95 fee to reship to you.  Please make sure your items are free of makeup, deodorant,  perfume and pet hair to ensure you do not encounter this return fee.

Exchanges:

We do not offer exchanges because we can't guarantee the size you need will be in stock by the time we get your return back. We have a huge selection of product and it moves very quickly! 

Damages:

While we hope this is never the case, sometimes items are damaged.  You must send us a photo of the item(s) within 3 days of delivery in order to receive a replacement.  We are unable to offer replacements after that time frame, since we are not able to determine if the item was worn and damaged from use.

Incorrect Items:

If you feel you have received an incorrect contact us within must send us a photo of the item(s) within 3 days of delivery in order to receive a replacement.

We are unable to offer replacements after that time frame.

 

 

WHOLESALE CUSTOMERS:

Returns & Exchanges:

We do not offer returns or exchanges on wholesale orders. 

Damages:

While we hope this is never the case, sometimes items are damaged.  You must send us a photo of the item(s) within 3 days of delivery in order to receive a replacement.  We are unable to offer replacements after that time frame, since we are not able to determine if the item was worn and damaged from use.

 

Incorrect Items:

If you feel you have received an incorrect contact us within must send us a photo of the item(s) within 3 days of delivery in order to receive a replacement.

We are unable to offer replacements after that time frame.

 

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